Prevail Bank

Mortgage Loan Processor

Location

Medford

Type

Full Time

Benefits:
  • 401(k) matching
  • Paid time off
Position Summary:
Mortgage Loan Processor's are responsible for assisting Mortgage Loan Officers with gathering and review of all required loan documentation to ensure complete and accurate files, coordination of loan closings in a timely manner, ensuring all documents are signed/executed properly, and ensuring all loans meet file quality and loan turn-around benchmarks that have been set.  Mortgage Loan Processors are responsible for ensuring all loan documentation is compliant with company policies and procedures and any applicable state/federal regulations.

Duties and Responsibilities
  • Review lender notes for any special instruction or requirements
  • Complete a Pre-UW scrub of the loan file to determine accuracy and completeness of the URLA and all loan file documentation
  • Prepare & review initial loan disclosures for accuracy & completeness
  • Disclose all new applications received within the required 3 days
  • Verify & document borrower e-consent when received
  • Verify ITP was received and documented as needed in the LOS
  • Verify Patriot Act information is obtained & documented in every file
  • Review all electronic file documentation for accuracy & completeness
  • Ensure all documentation is stored/named in our electronic file using approved naming conventions
  • Prepare & send revised disclosures when necessary for CIC
  • Submit files for initial & final UW review 
  • Send approval/commitment letter(s), denials or adverse action notices to borrower
  • Lock loans with investor (when applicable) and within the LOS 
  • Send locked LE & Lock-in Agreement to borrower
  • Complete all required tasks & functions within the LOS
  • Request/obtain any required 3rd party verifications (VOE, VOM, VOL) & update LOS Processing screen as needed
  • Order flood determinations, appraisals, tax transcripts, title commitment/letter reports or any other 3rd party services & update LOS Processing screen as needed
  • Provide copy of appraisal/valuation to the borrower & send invoice to AP for payment
  • Review & obtain all underwriting approval conditions needed for final approval 
  • Obtain & review hazard and/or flood insurance policies to ensure they meet policy/guidelines
  • Review title commitment/letter report and resolve any issues or outstanding liens  
  • Ensure all timing and delivery requirements have been met (Reg B decision, appraisal delivery, etc.)
  • Communicate with MLO and applicants (as needed) 
  • Order payoffs quotes (internal & external)
  • Collaborate with title company and/or MLO to coordinate closings
  • Prepare and provide preliminary CD to borrower within required timeframe
  • Prepare disbursement worksheet to match prelim CD
  • Prepare the final closing package and review all documents for accuracy and compliance
  • Verify all at close conditions have been addressed as needed
  • Process Plaza/TPO loans and coordinate closing/funding as applicable  
  • Comply with all bank policies & procedures as well as all applicable federal and state banking regulatory agency policies 
  • Comply with bank standards for attendance and hours of work
  • Perform any other duties as required to fulfill the responsibilities of the position
Qualifications
Education/Experience:  
Minimum of two years of mortgage loan processing experience required.  Previous financial institution customer service experience preferred.

Skills and Abilities:  
Adaptability:
  • Able to adjust quickly to different work situations; remain composed under pressure and in stressful situations.
Attention to Detail:
  • Regard for important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.
Change Management: 
  • Must embrace change and see change as opportunity. Must be willing to express and support management's ideas to affected staff.
Customer Orientation:
  • Respond sensitively to the needs and priorities of both internal & external customers; recognize and take appropriate action to meet their needs; establish an effective working relationship with all customers to gain their respect and loyalty.
Oral/Written Communication:
  • The ability to express thoughts and ideas in a clear and concise manner, both orally and in written form to a variety of audiences and to all levels of staff.
Professionalism:
  • Project a positive image of the bank to all internal and external customers.
Time Management:
  • Ability to effectively manage one’s time to complete work according to established deadlines.  The ability to prioritize tasks to make the best use of time for high priority tasks.
Team Player:
  • Must view oneself as part of an overall team.  This includes supporting others throughout the entire bank to achieve the overall goals of the bank.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 Travel:  
A valid driver’s license required for travel to Bank offices, training sessions, customer meetings, Bank, and community meetings, etc.  
 
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.  Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws.  There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.  All activities, demands, conditions, and requirements are linked to duties and responsibilities.
 
Job Description subject to change at any time at the discretion of management.
 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.prevail.bank

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.